Reference

Ketentuan yang Mengatur Akun Anda di dirgahayu4d

These terms set out the rules that apply when you open an account, make deposits via DANA, OVO, or GoPay, and access any part of the dirgahayu4d lobby.

Berlaku untuk semua akunTransaksi DANA, OVO, GoPayAkses sesuai hukum setempatDukungan tersedia
dirgahayu4d Ketentuan yang Mengatur Akun Anda di dirgahayu4d
KEAMANAN DATA AKUN

Bagaimana Kami Menjaga Data dan Akun Anda

We handle your account data with care. Personal details you provide during registration are used only to operate your account, verify wallet transactions, and contact you about your activity. We do not sell your data to third parties. Cookies on our site help us keep your session active and remember your lobby preferences — you can manage cookie settings through your browser. For account security, we use OTP verification on login and flag unusual access patterns for review. If you want to update your registered details or request deletion of your account data, contact our support team directly through live chat or email.

Data Retention

We retain your account and transaction records for as long as your account is active and for a period after closure as required by applicable regulations in your region.

Cookie Policy

We use session and preference cookies to keep the lobby running smoothly. No tracking cookies are shared with advertisers. Manage them in your browser settings.

Account Security

OTP verification protects every login. If you notice any access you did not authorise, contact support immediately so we can secure your account and review recent activity.

Data Requests

You may request a copy of your account data or ask us to delete it. Submit your request via live chat or email and we will respond within a reasonable timeframe.

HUBUNGI TIM KAMI

Cara Menghubungi Kami soal Ketentuan Ini

If you have questions about these terms, need to request a change to your account details, or want to raise a dispute, our support team is available around the clock. Reach us through live chat in the lobby, or send a message via the contact form on this page. For account-security concerns — such as unauthorised access or a wallet mismatch — flag it immediately so we can act fast.

Live Chat Open the chat widget inside the lobby at any time. Our team responds quickly and can walk you through any terms-related question or account step.
Email Support Send a detailed message to our support address for written records of your query. We aim to reply within one business day for terms and account matters.
Account Help Centre Access the help section directly from your account dashboard. It covers common terms questions, wallet verification steps, and how to request account changes.

Pertanyaan yang Sering Ditanyakan soal Ketentuan

These are the questions we hear most often about how our terms work in practice — covering your account rights, wallet transactions, and how to reach us when something needs attention.

Yes. Every transaction you make through DANA, OVO, or GoPay is governed by these terms. Keep your wallet details up to date in your account to avoid processing delays.

We notify you via your registered account when terms change. Continuing to use the lobby after the update date means you accept the new version. You can always contact support if you have questions about what changed.

No. Your account is personal and non-transferable. Sharing access or login credentials breaches these terms and may result in your account being suspended pending a review.

Contact our support team through live chat or email with your request. We will verify your identity before making any changes to protect your account from unauthorised edits.

Flag it to support immediately via live chat. We will review your account activity, check the wallet record for that transaction, and take action to secure your account if needed.

No. Your data is used only to operate your account and process your transactions. We do not sell or share personal information with advertisers or unrelated third parties.