Reference

Our Legal Terms and Your Account Rights

dirgahayu4d operates under a clear legal framework so you know exactly where you stand — from how your account data is handled to what governs your use of our lobby.

Account TermsPrivacy PolicyDANA · OVO · GoPayData RetentionJurisdiction Notice
dirgahayu4d Our Legal Terms and Your Account Rights
ACCOUNT SECURITY

How We Protect Your Data and Account

We apply SSL encryption across every page and transaction on dirgahayu4d, including wallet flows for DANA, OVO, and GoPay. Account access uses OTP verification sent to your registered number each time you log in from a new device, so unauthorised access is blocked at the session level.

Data Handling

We collect only what is needed to run your account — contact details, e-wallet transaction records, and session logs. No data is sold or shared with advertisers.

Cookie Policy

Cookies on our platform are functional and security-focused. You can review and adjust your cookie preferences at any time through your browser or account settings.

Data Retention

Your data is kept while your account is active and for a regulatory period after closure. Submit a deletion request to our support team and we will process it promptly.

Who to Contact

For data access, correction, or removal requests, contact our support team via live chat or email. Reference your registered account and the specific data you are asking about.

LEGAL CONTACT

Reach Us for Policy and Account Questions

Live Chat Our support team is reachable via live chat around the clock. For legal or account policy questions, start a chat and select the Account & Legal topic from the menu.
Email Support Send detailed legal or data-related requests to our support email. We aim to respond to policy queries within one business day of receiving your message.
Account Help Centre Our help centre covers account closure, data requests, and cookie settings. Access it directly from your account dashboard under the Settings section.

Common Questions About Our Legal Terms

These are the questions we hear most often about account rights, data, and how our legal terms work in practice for Indonesia.

We collect your contact details, the e-wallet identifiers you use for DANA, OVO, or GoPay transactions, and session activity logs used to verify and secure your account access.

Yes. Contact our support team via live chat or email, reference your registered account, and specify what data you need. We will respond within one business day.

Submit a deletion request through live chat or email after closing your account. We process requests in line with applicable data regulations and confirm once deletion is complete.

We do not sell or share your personal data with advertisers. Transaction data tied to DANA, OVO, and GoPay is shared only with those payment providers to process your transactions.

Access depends on local law and eligible regions. If our services are restricted where you are, these legal terms still apply to any prior account activity you have with us.

Data is retained for a period required by applicable regulations after account closure. You can request early deletion by contacting our support team directly with your account details.